Warranty

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Pump & Filtration Specialists Residential & Commercial

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Warranty

  • The majority of products sold through thewaterguysnorth.com have a manufacturer’s warranty. The Water Guys North will act as the representative for the warranty as a part of our commitment to customer service. When claiming warranty on a product please have your proof of purchase ready and contact The Water Guys North at 1(705)586-7666 or by email at office@thewaterguysnorth.com
  • After a simple return procedure qualifying the warranty replacement, the product is to be returned to us. Upon receipt of the defective product, and establishment that it is indeed defective, we will use a warranty replacement.
  • In the event that the customer required a replacement product before the warranty process is complete, the customer can purchase the replacement product and once The Water Guys North has received an quantified the defective part, a refund can be issued.

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