Return/Refund Policy

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Pump & Filtration Specialists Residential & Commercial

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Return/Refund Policy

 

  • If you are not completely satisfied with your product purchased at thewaterguysnorth.com , simply return it in accordance with the return policy below.
  • Any products that are unused, unopened and include all original parts and manuals may be returned within 30 days after the purchase date for a full credit or refund, less original shipping and handling fees.
  • To return a product please contact The Water Guys North at 1(705)586-7666 or by email at office@thewaterguysnorth.com.
  • In the event that you receive a damaged or defective product or part, we would be pleased to immediately replace it at our cost and cover the cost of return freight for the damaged component.
  • Purchaser is responsible for all return shipping costs and the product must be sent back with prepaid shipping (no COD returned).

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